Shipping Information for Retail Customers
For orders in the UK, delivery usually takes between 3-5 working days.
We cannot guarantee delivery within a certain timeframe to addresses outside of the UK as shipping times are outwith our control. However on average standard delivery to most European countries can take between 3-7 working days, and shipping to the rest of the world can take between 10-20 working days.
Returns Policy for Retail Customers
Please note that all discrepancies and damaged goods must be reported in writing within 5 days of receiving your order.
Items are valid for return for a length of 30 days after receiving your order.
Wholesale Terms & Condtions
- All discrepancies & damaged goods must be reported in writing within 5 days of receiving the order.
- Island Blue Publishing payment terms are strictly 30 days net from the invoice date.
- Ownership of all goods will not pass to the customer until payment has been received in full.
- Island Blue Publishing shall exercise their statutory right to claim interest and compensation for debit recovery costs under the late payment legislation.
- All 2022 calendars to be credited on the 31/01/2022 need to be notified in writing along with the barcode and the reference number by the 15/02/2022.
- Credit for unsold calendars will only be valid if the calendars have been sold at the correct RRP.
- Island Blue Publishing will offer a credit note up to 30% in value of all unsold 2022 calendars.
- Calendar credit is valid from 60 days net from date of issue, credit notes are non-refundable and cannot be exchanged for cash in part or full.
- All new accounts will be on a strictly pro forma basis on the initial 2 orders.
- Island Blue Publishing minimum order value is £140 net.
- Island Blue Publishing carriage paid is £180 net.
- Island Blue Publishing carriage for orders between £140 and £180 is £10.50
- All orders received by 12 noon Monday to Friday (excluding Bank holidays) we will aim to dispatch same day.
- Island Blue Publishing aim to deliver all orders within 48 hours from dispatch (Excluding IV, HS, KW, ZE Postcodes are on a 72 hour service).
- All images for each product and text (including in this brochure) belong to Island Blue Publishing and the individual artist copyright and written permission must be granted for usage in any form.
- Island Blue Publishing allow website sales, please notify us beforehand which site you would like to upload the products to.
- All display stands will remain the property of Island Blue Publishing and are only to be used for the display of Island Blue Publishing stock.